Maintaining business continuity, improving the efficiency of remote collaboration, and delivering better employee experiences are at the top of most business leaders’ priorities right now. We’ve spoken about them a lot recent in our blogs, and at Nintex ProcessFest®.
It’s a difficult time for many businesses, but within these periods there’s also great opportunities to change what you’ve wanted to change for a while and focus on areas that can better what you do. A key area is your core processes and workflows that play such an important for any business. By automating these, and removing rote and manual tasks from your employees, it can not only help to improve the efficiency of collaboration right now, but also help develop a business for the future.
Let’s look at five workflow solutions that can help set up your organization for success in uncertain times, including:
- Process mapping
- Document generation
- Robotic process automation
- Advanced workflow
- Process analytics
1. Process mapping
In a survey of business and IT leaders at organizations with more than 1,000 people, a McKinsey study found that 68% of all processes remain highly manual. One of the reasons for this is a lack of visibility.
Do organizations have the visibility and understanding of their processes required to improve them? Do the employees who can influence digital transformation initiatives have the level of visibility they require. This includes the c-level, IT, but crucially, the line-of-business (LOB) workers who use these processes every day and know them the most intimately.
Employees need to be able to easily, see, know, and share information about processes, including:
- which processes currently exist
- which ones are no longer actively used
- who is involved, what systems are involved
- what works
- what doesn’t work
Process mapping solutions can help organizations get a handle on all this valuable information. With visual maps, all this information is quickly and easily granted to the people who need it. Here’s how process mapping works in action.
2. Document generation
Document generation automates the process of creating critical documents like invoices, contracts, sales proposals, and work orders. Removing the need for busy employees to search for information, create and layout the documents themselves.
With the cutting and pasting that is traditionally required with these tasks, it’s easy for human error to creep in accidentally. Document generation removes this risk and allows employees to transfer accurate information into document templates in a few clicks.
What’s more, you can include all company branding, so that every document is delivered to customers looking the part. See how the Borneo Orangutan Survival (BOS) Australia Foundation put document generation to good use.
3. Robotic process automation
Robotic process automation (RPA) allows organizations to use preconfigured bots to carry out routine and manual tasks that would usually be carried out by employees on a desktop. This is a cost-effective way of removing the burden of tedious and labor-intensive tasks from employees.
By automating these processes, you can relieve employees from this work, improving job satisfaction—your employees can focus on tasks than bring greater value to your customers. An additional benefit, RPA bots can perform these tasks faster and more accurately. A win-win for all involved. Here ‘s an example of how RPA is helping businesses improve efficiency.
4. Advanced workflow
Most organizations are running processes across a lot of different systems and in many instances this can be what overcomplicates these processes and holds businesses back. Work happens across a wide range of systems – this might include CRM, collaboration apps, ERP, storage systems, and legacy systems, for example.
Often it is the emails and spreadsheets that get moved across these systems that involve manual input. Whether it’s because you’re waiting for approval or simply waiting for a colleague to take up the next part of the workflow, these can lead to bottlenecks and process breakdown.
Using automated workflow solutions can ensure that processes pass smoothly from step to step, person to person, and system to system. Take a look at how Schnitzer Steel simplified workflows and improved employee experiences across their business.
5. Process analytics
When you have all of these systems running across your organization, connected and working together, you will find that you are going to get a lot of information. Information about how your people work, how your systems are used—crucial information about your processes.
Process analytics allows you to leverage that information to drive process performance even higher. It will enable you to optimize and enhance your current workflows, but also to find completely new ways of working.
Digital transformation is a journey. The business leaders who are succeeding in the modern world of fast-paced disruption are those who are continually optimizing how they work and driving their organizations forward. This allows them to be agile and ready to react to whatever comes next. It also fuels innovation when it comes to enterprise productivity, collaboration, and customer experience.
Process analytics is the tool that gives you the power to do this. Here’s how process analytics works in action.
Workflow solutions for everyone
Each of these five workflow solutions can transform how your employees operate. However, they work best when they are all used together. Nintex offers the most complete automation platform available—one that brings these workflow solutions together on a single easy-to-use platform.
Nintex makes it fast and easy to manage, automate, and optimize your business processes. Learn more about the platform and the workflow solutions we offer as part of the most complete process management and automation platform here.
Nintex ProcessFest 2020 is available on-demand
Our annual conference took place virtually this year. Nintex ProcessFest 2020 ran online throughout May – and the content is now available on-demand. It’s a great opportunity to hear from IT and business leaders about the impact that workflow solutions can make to your business. As well as how to optimize business processes in these uncertain times.
To see how all the workflow solutions outlined in this blog work in real and practical scenarios, access the on-demand content from Virtual Nintex ProcessFest 2020 today.