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Productivity during a crisis: 4 Best practices for a remote workforce

Flexible workplace practices, including remote working, are not new concepts, and many organizations already have such policies in place to allow employees to work from home remotely to improve the work-life balance of employees in line with business goals without a negative impact on productivity.

The demand for flexible working from newer generations of the workforce, such as Millennials and Gen Z, is also substantial and expected.

Exceptional circumstances may also result in companies implementing a work-from-home policy as a necessity, as we’ve seen with the current COVID-19 pandemic around the world.

With governments recommending social distancing, employees whose jobs allow have been encouraged to stay home to minimize the risk of the virus spread.

To see how you can ensure employee productivity at all times, register for our webinar on April 16.

4 Tips for operating your business in unprecedented times

The key to ensuring employee and overall workplace productivity, even with remote working, is to ensure a workplace environment that enables effective team collaboration and communication, regardless of location.

This becomes paramount when operating during a crisis or disaster, and teams need to work through unprecedented and uncertain times.

1.  Establish clear, consistent business processes

A key starting point is to establish a healthy business process management discipline and a strong process culture.

Having consistent business processes in place ensures that remote teams are aligned and collaborating well together. Processes that can withstand the pressure of a crisis situation empower teams to make precise, informed and rapid decisions, and adapt to challenges effectively.

Nintex Promapp® enables organizations to establish total visibility and control over their enterprise processes. This encourages company-wide collaboration and increases accountability, particularly useful with remote teams working in different locations.

Wizz Air, a Hungarian low-cost airline, uses Nintex Promapp to ensure it is focusing on core processes and consistent best practices, so that they are executing with maximum effectiveness and efficiency.

2.  Dial up communications amongst key stakeholders

Ongoing collaboration and communication is important for any team, and is usually easy and effortless in an office environment with regular team interactions.

With remote work, communication breakdowns may occur more frequently so it’s important to set clear expectations for day-to-day communications amongst the team. Organizations may be leveraging collaboration tools such as Slack or Microsoft Teams to support effective communication with employees, customers, partners, and vendors.

The Nintex Process Platform can be integrated with Microsoft Teams, which means your process maps in Nintex Promapp are readily available within the Teams site.

These processes can then be automated using workflow automation and digital forms, like those in the Nintex Platform, giving members the ability to track the outcomes within the Teams environment.

3.  Adapt to changes quickly and thoughtfully

With strong process guidelines in place, organizations are set up to quickly and effectively adapt to any unexpected challenges and ensure the same level of productivity during a crisis.

For example, in response to the COVID-19 outbreak, Nintex customer National Gallery Singapore was able to implement a new visitor registration form within a day to support its updated business contingency requirements.

NGS is now able to capture additional information from all of its visitors as a precautionary measure without putting additional strain on its employees. The organization also can provide data as needed to the relevant authorities if contact tracing is required.

The Nintex Platform also supports overall change management, making it a seamless process even with remote workers.

In a previous blog post on the Nintex integration with Microsoft Teams, Nintex technical expert Chris Ellis outlined how a Teams site can be easily managed with an automated process assigning the relevant access permissions for each member, which can be updated if roles change or members need to be removed completely.

4.  Make flexible and remote work possible for employees

Remote working is not just a trend and continues to gain traction, particularly as the nature of work today becomes increasingly global.

The benefits of remote working are proven – organizations with flexible workplace practices see lower absenteeism and turnover rates and increased productivity during a crisis.



To see how you can ensure employee productivity, even when operating during a crisis, register for our webinar on April 16.

Nintex is here to help you ensure your organization is successful.


Interested in learning more about the Nintex Platform? Request a personalized live demo today. 


Eileen Tan

Eileen has been with Nintex for over six years and heads up marketing for the Asia-Pacific region. Based in Melbourne, Australia, she has more than 16 years of B2B marketing experience in global technology organizations, and is an impassioned advocate of driving demand generation and executing impactful marketing campaigns. Follow Eileen on Twitter @ETNintex.

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